Privacy Policy
Effective Date: July 15, 2026
Welcome to Himvana (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit himvana.com and purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Himvana is an Indian brand offering premium Himalayan herbal teas, dried fruits, and other natural wellness products sourced from the Himalayan region.
Website: https://himvana.com/
2. Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Payment information (payments are securely processed through third-party payment gateways; we do not store your complete card or banking details)
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to your enquiries
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails and offers (only if you have opted in)
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your shopping cart
- Save your preferences
- Understand website usage
- Measure website performance
- Deliver relevant advertisements
You may disable cookies through your browser settings. However, some features of the website may not function properly.
5. Analytics and Advertising
We may use third-party services such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
These services help us understand visitor behaviour, improve our website, measure advertising performance, and deliver relevant advertisements.
These providers may collect information through cookies and similar technologies in accordance with their own privacy policies.
6. Payment Information
Payments on Himvana are processed through secure third-party payment gateways.
We do not store your debit card, credit card, UPI PIN, or internet banking credentials on our servers.
Payment providers use industry-standard encryption to protect your financial information.
7. Shipping Partners
To deliver your orders, we may share necessary information such as your:
- Name
- Delivery address
- Mobile number
with trusted logistics and courier partners solely for order fulfilment.
8. Email Communication
If you subscribe to our newsletter or promotional updates, we may occasionally send:
- Product launches
- Special offers
- Discount coupons
- Educational content
- Wellness tips
You can unsubscribe at any time using the link provided in our emails.
9. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties such as:
- Payment processors
- Shipping partners
- Website hosting providers
- Marketing and analytics service providers
- Government authorities where required by law
These third parties are required to protect your information and use it only for the services they provide on our behalf.
10. Data Security
We take appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet is completely secure.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Process orders
- Maintain business records
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.
The updated version will always be available on this page with the revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Himvana
Website: https://himvana.com/
Email: support@himvana.com
We will make reasonable efforts to respond to your enquiry as soon as possible.